Frequently Asked Questions
Quick answers about offers, inspection, payment, and pickup options.
How do I get an offer? +
Submit your VIN, mileage, and vehicle condition through our form. We review your details and send a cash offer based on current market value.
Do you buy cars in any condition? +
Yes. We buy running and non-running cars, damaged vehicles, salvage title vehicles, and total-loss vehicles. All makes, models, and years are considered.
Is the offer guaranteed? +
Your offer is based on the information provided and is finalized after inspection. Accurate details help avoid changes and keep the process fast.
Where does the inspection happen? +
Most customers come to our office for inspection, then arrange an Uber/Lyft ride back or a pickup from a friend/family member.
Can someone come to me for inspection or pickup? +
Yes. We can send a team member to your location for inspection/pickup, but a pickup fee applies for that service.
How and when do I get paid? +
Once inspection is complete and paperwork is finalized, payment is made immediately.
What paperwork do I need? +
Typically, you’ll need a valid ID, vehicle title (if available), and keys. If title status is different, we’ll explain the next steps clearly.